Refund policy

## Returns & Refunds

We offer **free 30-day returns** on all orders.

If you’re not satisfied with your purchase, you can return your item within 30 days of receiving it for a full refund or exchange.

### Return Eligibility

To qualify for a return, items must be:

* Unused and in original condition
* With tags and original packaging
* Accompanied by proof of purchase

### How to Start a Return

To begin a return, email us at **[sygirvington@gmail.com](mailto:sygirvington@gmail.com)** with your order details.

Once your return is approved, we’ll provide:

* A free return shipping label
* Instructions for sending your item back

Please do not send items back without contacting us first.

### Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us right away and we’ll make it right.

### Non-Returnable Items

We cannot accept returns on:

* Sale items
* Gift cards
* Personalized/custom items
* Perishable goods
* Personal care products

### Refunds

Once we receive and inspect your return, we’ll notify you about your refund status. Approved refunds are sent back to your original payment method within 10 business days.

If you have any questions, contact us anytime at **[sygirvington@gmail.com](mailto:sygirvington@gmail.com)**.